Client Case Study
Moving Company

Previous case client from Moving and Relocation Industry in Australia were facing challenges in locating employees with previous experience in Move Management and Move Coordination both for Domestic as well as International Moves.

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Challenge

Available talent was limited in experience or lacked motivation or dedication to Job (customer satisfaction to be of paramount importance).

The full time employment of such qualified staff were too costly due to minimum salary scales as well as the add on benefits applicable in Australian Labor Laws.

Similarly, when there was a need to reduce staff numbers due to varying business seasons, to reduce staff numbers presented a serious challenge in sharing work load between staff during lean times.

Solution

Solvere Workforce Solutions have been analyze the key parts where we could assist the client.

Our solutions were:

  • Train the Solvere Team to be dedicated to client as Move Managers and Coordinators in line with their Job Descriptions
  • Employ the staff under Solvere company and have the employment contract connected to Solvere Contract with client.
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Benefit

Reduce clients Staff Costs by up to 45% of what they were paying to locally hired personnel along with additional benefit costs such as medical and Superannuation benefits.

Reduce the clients Head count and eliminate their concerns on reducing staff numbers in line with Strict Labor Laws applied in Australia.

Eliminate client’s expenses in creating fully equipped work stations and reduce office rent. As Solvere monthly rate charged on a per employee basis include individual employees Salary and benefits as well as provision of Desk with fully equipped Office environment (Laptop/Printer & Scanner), high speed internet connectivity.

Result

As a result Solvere Workforce Solutions were able to provide the customer with fully trained, customer centric Team producing 27% increase in productivity and reducing their overall all dedicated cost on the team of 7 staff by 50%.

Considering an average cost of an employee of this skill level in Australia is AU$ 900.00 per week with 7 employees the annual cost to client was AU$ 327,600. Solvere total charges for the customer was AU$210,000

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